Whether your company ships products, onboards new employees, or offers virtual technology services, your business workflows are vital to your success. Streamlining these processes can help you cut costs, improve employee productivity, increase customer satisfaction, and build resilience.
Streamlining can also eliminate redundant steps in the process and simplify procedures, saving time that can be put toward achieving business goals.
Documentation
IT documentation systematically collects and structurally organizes your mission-critical information, so your team can access it on demand. It includes documents, files, databases, and software programs. Documentation is essential to IT environments because it helps your teams work better together and ensures that all critical IT processes are consistent across the board.
Whether you use internal wiki software or another solution, IT documentation should be easy to understand and intuitive for all your teams, regardless of their technical skills. It should also be updated frequently and centralized in one place, so your team can quickly find what they need.
Several types of IT documentation exist, including user documents, architecture design, source code, verification and testing information, and maintenance or help guides. IT professionals should consider deploying automated IT documentation software that can easily keep these resources up to date and organized for all their users.
Automation
IT solutions for life sciences businesses in Boston must juggle numerous operational processes and procedures while complying with regulations and keeping costs down. Fortunately, technology has become an increasingly helpful tool for streamlining the process. In many cases, software solutions can be implemented that automate specific tasks, allowing human employees to focus on more critical or higher-level work.
It is especially true for processes that have repetitive or time-consuming elements. Many of these are common in the life sciences industry, such as manual data collection or the various processes required by clinical trials and research.
Automation does not always get the best press – it can be perceived as simply cutting back on headcount, depriving talented individuals of their jobs. However, the reality is that automation can reduce labor costs while enabling companies to maximize their wage budgets. In addition, the right automation tools can help ensure that all operations are performed exactly as they should be every time. It helps to mitigate risks of error and reduce the number of hours spent on monotonous, manual tasks.
Reporting
The life sciences workforce has grown double the rate of all jobs, growing even faster in Boston. The city’s world-class universities and hospitals create a steady talent pipeline for the sector.
However, a lack of awareness about the industry’s job opportunities and other factors keeps some workers from entering the field. A 2021 report found that just 15% of the biopharma workforce was Black, Latino, or Native American, despite those groups making up 32% of the state’s population.
To combat this issue, the City of Boston has launched a new funding initiative to support training programs that secure an internship and hiring commitments from life sciences companies and train residents for specific in-demand industry positions. These new programs will also support residents without four-year degrees and target disadvantaged workers, including women, minorities, and immigrants.
Security
Often, life sciences companies deal with compassionate and confidential information. With regulations like the FDA, HIPAA, and SOX looming over them, keeping track of where this data lives, who has access to it, and how it has been protected is critical to their success.
The life sciences industry relies heavily on contract research organizations, consultants, and data storage cloud providers. This reliance on third parties creates a risk of data breaches. Life sciences companies are advised to include indemnification, restrictions on data use, and other clauses in vendor contracts and conduct regular contract reviews.
Streamlining your operations with IT solutions for life science businesses can help you keep pace with ever-changing global change while ensuring you have a solid infrastructure to support business growth.
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